Luna in customer chats

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Guides

Overview
Workspace tour
Setup checklist
Egypt vs global

Unified inbox
Connect Meta
Connect LINE
Reply workflow

Luna in customer chats
Persona & rules
Governance & approvals
Luna actions (20+)
Sandbox & testing

Catalog basics
Menu / photo scan
Storefront builder
Warehouses & inventory

Order lifecycle
Fulfillment & tracking
Leads

Customer profiles
Tiers & VIP

Wallet overview
Paymob (Egypt)
Stripe (global)
COD & bank transfer
Bosta shipping

Growth copilot (Meta ads)
Promo codes
Loyalty programs
Dashboard & analytics

Team & roles
Business profile

Plans, seats & messages
Billing FAQ

Developers

API reference
Webhook logs
Test API keys

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Guides for merchants, API docs for developers, and tickets when you need a human.

Getting started

Overview
Workspace tour
Setup checklist
Egypt vs global

Channels & inbox

Unified inbox
Connect Meta
Connect LINE
Reply workflow

Luna AI

Luna in customer chats
Persona & rules
Governance & approvals
Luna actions (20+)

Catalog & storefront

Catalog basics
Menu / photo scan
Storefront builder
Warehouses & inventory

Orders & fulfillment

Order lifecycle
Fulfillment & tracking
Leads

Customers & CRM

Customer profiles
Tiers & VIP

Payments & wallet

Wallet overview
Paymob (Egypt)
Stripe (global)
COD & bank transfer

Growth & marketing

Growth copilot (Meta ads)
Promo codes
Loyalty programs
Dashboard & analytics

Team & settings

Team & roles
Business profile

Plans & usage

Plans, seats & messages
Billing FAQ

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Luna in customer chats